SARVRA Membership

SARVRA is your voice in Government, Industry and Retirement Villages and your membership helps to strengthen this voice.

We currently have 5000+ members and the more members we have, the stronger we can be to ensure your rights, lifestyle and needs are heard and maintained as the years go by. Our membership is only $10 per annum, which helps us to keep providing services and support to our members.

Why I should join SARVRA?

We are recognised by the State Government and the South Australian Retirement Village industry
We represent and support our members on all issues relating to retirement village life
We have an effective and strong voice which is strengthened by your membership
We have extensive knowledge of past and current issues in retirement living which is of great benefit to all new members and people researching retirement villages for a lifestyle change
Our membership fees are only $10 per annum and this nominal fee helps ensure our retirement village lifestyle continues to improve.

Have your voice heard

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As a member, you are able to:

Express your views and raise your concerns with the SARVRA committee either by telephone, mail, e-mail, or in person by attending the members' meetings.
Receive advice and support for a wide range of issues that you may encounter at your village. In some instances, SARVRA may need to refer you to the Office for Ageing Well, the Aged Rights Advocacy Service (ARAS), The Catalyst Foundation (Formerly the Seniors Information Service) or the South Australian Civil and Administrative Tribunal (SACAT).
Obtain up to date industry information through the quarterly SARVRA member newsletter.
Provide input to legislative change for both the Retirement Villages Act and supportive Regulations.
Receive referral to legal/support services in cases where residents are in dispute with a retirement village operator or other residents.
Receive assistance and support to establish and run a Residents’ Committee at your village.
Contribute collectively to the future of SARVRA by volunteering as your SARVRA village representative or nominating for the SARVRA Committee.
As a Village Representative attend the annual meeting and lunch held for village representatives at which you will meet with the committee and colleague members from other villages.

Become a SARVRA Member

SARVRA membership is available to any person who is a permanent resident of a South Australian retirement village. You can become a new member or renew your membership from our Members Page.

Click on the “Members Login” button in the top right corner or in the Menu.

Once your email is entered, click “Send verification code”. An email will be sent to the address entered in the field above, open the email and copy the code, then return to the SARVRA membership page and verify the code. Once your email has been successfully confirmed, you must create a password, enter your full name, and click on the “Create” button. (N.B. communication with you will be via this email address. You may use a family member’s, a friend’s, a neighbour’s email if you wish, but they will need to be present to give you the security code before you can proceed further).

Now, enter your village of residence, unit address and primary account holders contact information. Click “Proceed to pay” to continue to online payment.

You will be taken to the SARVRA secure payment portal to pay your annual membership fee. In the payment form type in the 16 digits shown on the face of your debit / credit card, the Expiry date shown on your card and the 3-digit bank security ID code on the back of your card, and then press the Pay button.

When you press the Pay button the system will automatically credit our Bank account with your Fee & will also email you with a receipt. The system does not retain your card details for future use unless you choose to save your payment information.

You will be able to update your phone numbers or email addresses only, any other changes you will need to contact our Membership Officer from the “Contact Us area of your member’s page.

Second resident information can be added to the membership by accessing the Member profile information, here you will find additional fields for a second occupant.

If you have problems with making your payment you can email your phone number to a Committee Member as per the contact emails on our website and we will ring you and talk you through the process, or you might find it more convenient to ask your SARVRA village Representative, a neighbour, friend, or family member to assist you.

We understand that some of you who perhaps do not have a computer or are not confident with one, may find our system confusing. We have tried to keep it as simple as possible not only for the people programming the system as this has kept the cost to an amount the Association can afford, but also for people with only basic computer knowledge to be able to use. Automating the system as we have, we believe will enable the continuation of communication of important information to Retirement Village Residents for years to come, even if we struggle to find volunteers to serve on the Management Committee. The world is changing rapidly because of technology and the Association must change with it. We hope you will believe in the worth of staying a SARVRA Member and renew your membership as it is our Membership Numbers and voice that is our strength.

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How we stay in touch - SARVRA NEWS

Our member newsletter or SARVRA NEWS is how we stay in touch with our members and provide meaningful information to assist you with day to day retirement village living. It is usually distributed four times a year in January, April, July and October.

One of SARVRA’s prime purposes is to perform the role of an advocate and to inform members about their rights and the services available to protect those rights. From time to time SARVRA NEWS will publish interviews with people who are experts in their field for the delivery of advice and assistance to members.

SARVRA encourages members with internet access to provide their email address and to receive the newsletter via email, which provides members with a more expedient and simplified access to their newsletter and reduces SARVRA’s costs of printing and distribution.

The flyer SARVRA-Information for New Residents is available here and contains a summary of the above information on a page.