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SARVRA Allied Organisations

SARVRA has built a reputation on its great service and effective representation of its members. Our work is possible with the wonderful and generous involvement of our allied partners.

The Office for Ageing Well (formerly OFTA)

The Office for Ageing Well (formerly OFTA) supports and administers The Retirement Villages Act and a range of programs to help older South Australians.

OFTA Contact details are:

  • Citi Centre Building, 11 Hindmarsh Square Adelaide SA 5000
  • Postal address: PO Box 196, Rundle Mall Adelaide SA 5000
  • Phone (08) 8204 2420

The Aged Rights Advocacy Service (ARAS)

The Aged Rights Advocacy Service Inc. (ARAS) is a non-for-profit community based organisation, providing advocacy support since 1990.

It is an independent, rights-based organisation that aims to promote and protect the rights and wellbeing of older people, through the provision of information, education, support and representation.

The Aged Rights Advocacy Service is commonly known as ARAS and offers a free, state-wide and confidential advocacy service.

Advocacy for Residents of Retirement Villages

A retirement village residents’ advocacy service was launched in late 2014 that aims to provide support to residents with regard to issues which relate to their residency. This advocacy service aims to:

  1. Provide information about rights and entitlements relating to residency of Retirement Villages.
  2. Provide advocacy support, assistance or representation when individual resident and/or groups of residents need to:
  • Contact an administering authority
  • Contact the Office for Ageing Well
  • Attend Residential Tenancy Tribunal or South Australian Civil and Administering tribunal.

ARAS Contact details are:

Catalyst Foundation (Formerly the Seniors Information Service)

The Catalyst Foundation is a not-for profit organisation providing information, support, programs and advice to South Australians on the ageing and disability journey. SARVRA conducts “Introduction to Retirement Village” seminars on a regular basis at their office which is located at 149 Currie Street Adelaide.

For information about the next seminar please contact the Catalyst Foundation on (08) 8168 8776 or Country Callers 1800 636 368 also by e-mail at To attend a seminar, bookings are essential.


The Council of the Ageing (COTA)

COTA SA is the peak body promoting the rights, needs and interests of older South Australians.

Prior to becoming an autonomous body SARVRA operated under the COTA umbrella. SARVRA retains strong linkages with its former parent body through the provision of a range of support services.

COTA Contact details are:



ConcessionsSA administers a range of concessions to help South Australians on low or fixed incomes with the cost of household expenses. These include:

  • Energy Concession
  • Water and Sewerage Concession
  • Emergency Services Levy Concession
  • Cost of Living Concession
  • GlassesSA
  • Medical Heating and Cooling Concession
  • Emergency Electricity Payments
  • Personal Alert Systems
  • Companion Card
  • Funerals SA

Applicants can now use a single online form to apply for concessions on energy, water and sewerage and the cost of living, or to update personal details. They have also significantly reduced the amount of supporting evidence that customers need to provide.

To contact ConcesionsSA call 1800 307 758 or visit


The Retirement Villages Advisory Committee (RVAC)

This committee is comprised of representatives from the Property Council of Australia’s Retirement Living Committee, Aged & Community Services SA & NT Inc., the South Australian Retirement Villages Residents Association, Council on the Ageing, the Seniors Information Service and the Office for Ageing Well (formerly OFTA) staff. RVAC members are nominated by their respective associations and are therefore considered to represent the views of their associations’ membership.

SARVRA has two members on this committee which is facilitated by the Office for Ageing Well (formerly OFTA).